One of the challenges for SharePoint administrators is getting insight into what’s actually happening within the farm. One element of management is workflow. It’s not easy to discover what workflow processes are running, are there exceptions for a given process and how often is a process being used.
In the August edition of the SharePoint eZine, I discuss how to leverage workflow reports in the new 2010 version. The various reporting and management interfaces make it relatively easy for administrators to better understand what’s happening. While there are shortcomings in the available data (e.g. no whole farm reporting), what Microsoft provides does immediately provide value.